Operations: keep vendor and partner requests moving

Scenario: Your operations team emailed a supplier for an invoice, proposal, document or timeline, and wants to follow up without manually searching inboxes.

Workflow

1. Select the operations mailbox using GET /api/v1/mailboxes.
2. Query existing sent conversations using GET /api/v1/conversations with a relevant search phrase.
3. Check statuses via GET /api/v1/followups/status?threadId=....
4. If the conversation has not been watched, call POST /api/v1/conversations/watch with a unique request ID.
5. When appropriate, create a draft with POST /api/v1/drafts.
6. Review and manually send the follow-up from your existing email workflow.

Example prompts for ChatGPT (MCP)

• "Show me unanswered supplier conversations from my operations mailbox. Do not make changes."
• "Which monitored threads have drafts pending review?"
• "Prepare one polite draft for this confirmed vendor thread, but do not send it."

Privacy

Use a dedicated workspace and scoped credentials. Only send the least amount of information needed to a chat, CRM or third-party workflow. Thread details expose status/subject/recipients and timestamps, not complete email bodies.

Limits

The Nudge API does not send messages or create scheduled webhook events. Use an external scheduler for periodic polling.